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FAQ
Have questions about Locus? Find quick answers to the most frequently asked questions about our platform, features, and how to get started.
Why choose Locus?
With Locus you manage all aspects of your real-estate portfolio more easily, more efficiently and in a centralised manner. Using the web application, you have a clear overview of all your properties and you analyse the required data. With the app, you do quick activities and communicate with your tenants. In this way, Locus reduces the worries and aims for a higher return.
Who can use Locus?
Whether your involvement in real estate is private or professional: Locus makes property management, asset management and portfolio management easier. For both residential and commercial real estate. Also, you work efficiently with other parties, such as caretakers, lawyers or accountants. They only have access to the relevant modules.
Do you need a minimum number of properties to benefit?
No, Locus is available to anyone who manages real estate.
In which countries does Locus operate?
Locus is currently focusing on the Benelux, but is open to expansion. Contact us for the opportunities.
Why does Locus add value for the tenant?
Your tenants can find their residential documents all in one place. It is also where they upload the necessary certificates and insurance policies, and communicate defects or problems to you or your caretaker. Thanks to the automatic reminders they also pay their monthly rent on time.
How is your data protected?
Locus has been designed with the utmost attention to digital protection and data security. There are therefore several authentication layers. We carefully verify the identity of new users at several levels and afterwards we operate with two-factor authentication (2FA). In this procedure, the user can choose between an account password, a one-off password by e-mail or text message, or a fingerprint or FaceID. This method guarantees a security level of 99%.
We also pay great attention to the protection of your data. This is why we choose to limit the gathering of sensitive data and we install several security layers. Your details are further protected by the fact they are saved behind firewalls and private networks. In addition, sensitive data is coded in our databases. Other data, such as bank transactions, is not saved internally. Locus is committed to prioritising data security at all times, and is therefore always on the look out and alert for updates and potential threats.
For more information on the collection and use of personal data we refer you to our privacy policy and terms and conditions of use. We only gather your data for your personal experience and to manage your real estate portfolio. It is and remains your data at all times, and is treated confidentially and correctly.
Read our privacy policy and terms and conditions of use.
How can I become a customer?
You book a demo during which we listen to your specific situation and explain exactly how Locus works. Do you have any questions? Don’t hesitate to send us a mail at info@locus.eu.
Book a Demo