Frequently Asked Questions
Here you will find all the answers to your questions. Can't find your question here, please reach out.
How can i become a customer?
You book a demo during which we listen to your specific situation and explain exactly how Locus works. Do you have any questions? Don’t hesitate to send us a mail at info@locus.eu.
How is my data protected?
Locus has been designed with the utmost attention to digital protection and data security. There are therefore several authentication layers. We carefully verify the identity of new users at several levels and afterwards we operate with two-factor authentication (2FA). In this procedure, the user can choose between an account password, a one-off password by e-mail or text message, or a fingerprint or FaceID. This method guarantees a security level of 99%.We also pay great attention to the protection of your data. This is why we choose to limit the gathering of sensitive data and we install several security layers. Your details are further protected by the fact they are saved behind firewalls and private networks. In addition, sensitive data is coded in our databases. Other data, such as bank transactions, is not saved internally. Locus is committed to prioritising data security at all times, and is therefore always on the look out and alert for updates and potential threats.
For more information on the collection and use of personal data we refer you to our privacy policy and terms and conditions of use. We only gather your data for your personal experience and to manage your real estate portfolio. It is and remains your data at all times, and is treated confidentially and correctly.
Read our privacy policy and terms and conditions of use.
Do you need a minimum number of properties to benefit?
No, Locus is available to anyone who manages real estate.
Who can use Locus
Whether your involvement in real estate is private or professional: Locus makes property management, asset management and portfolio management easier. For both residential and commercial real estate. Also, you work efficiently with other parties, such as caretakers, lawyers or accountants. They only have access to the relevant modules.
Why choose Locus
With Locus you manage all aspects of your real-estate portfolio more easily, more efficiently and in a centralised manner. Using the web application, you have a clear overview of all your properties and you analyse the required data. With the app, you do quick activities and communicate with your tenants. In this way, Locus reduces the worries and aims for a higher return.